Welcome to The Charterhouse Surgery
Our aim is to provide patient centred, open, honest and efficient medical services with our team who support us and our patients
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Issues with our telephone system
We are aware of the issues surrounding our telephone system and apologise for the problems that this has been causing our patients. Due to the building's ageing infrastructure, a great deal of work is required to make the system work, and we are working very closely with NHS Bromley CCG and the telephone system provider, Babblevoice, to resolve the issue as quickly as possible.
Find and follow our Facebook Page. Hints and Tips on events in the surgery and how to stay healthy. Click here to go to our Facebook page.
New appointment system
From 5th February 2019, Charterhouse Surgery will be engaging in a new appointment system. Patients will be asked to contact the surgery as normal where they will be offered a telephone consultation appointment slot on the same day.
If the clinician feels you need to be seen on the day, you will be offered a face to face appointment or signposted to other local services. More appointments will be available on the day and you will be called within an hour of the appointment slot given.
please contact the surgery before 10 am. You will be given a telephone consultation appointment slot and called within one hour. The clinician will discuss the management of your care and decide if you require a home visit. Home visits are for patients who are housebound or unable to leave the house for medical reasons.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Services at The Charterhouse Surgery are provided by
McLaren Perry Ltd Registered in England and Wales No. 4103810 Registered Office: 19-20 Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD
(Site updated 20/02/2019)