The Charterhouse Surgery59 Sevenoaks RoadOrpingtonKent, BR6 9JNTel: 01689 820159
MB BS (India 1995), DFFP, MRCGP
MB ChB, DCH, DRCOG, DFFP, MRCGP (Leicester 1993)
Nurse Harris is an advanced nurse practitioner who can see patients suffering from minor illness. She also monitors patients with chronic disease.
Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Appointments with the practice nurses are made in exactly the same way as for the doctors.
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. The practice manager is the first point of contact for any complaints you may have.
Sam McLoughlin (f) (Senior Receptionist)
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
The midwife attends the surgery every Tuesday between 14:00 - 15:30.
The community nurses attached to the practice are responsible for providing nursing care in the home. This is usually arranged by your doctor or through the hospital prior to discharge.
A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. We do not have a visiting health visitor. Appointments have to be made directly with her office in order to arrange a location and time for a meeting.
A counsellor is normally in attendance every Wednesday, although times vary.
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